Standard terms and conditions

Standard terms and conditions

Standard terms and conditions

The standard terms and conditions apply when renting and reserving bungalows and chalets at:

Recreatiepark “De Groote Vliet”
Onderdijk 245
1693 CG WERVERSHOOF
T: 0031-228-583229
e-mail: info@recreatieparkdegrootevliet.nl
www.degrootevliet.com

Section 1: Reservations
Bookings are only accepted from people of 18 years and older. (Groups of teenagers are not permitted.) A reservation can be made by telephone, in writing, by fax or by e-mail or in person at the park’s office. Reservations will be confirmed within seven days. Once you have received written confirmation, you are requested to check its accuracy. If you have not received a confirmation within 14 days, you are requested to contact us. We reserve the right to cancel the rental/hire contract when it appears that any incorrect information provided would have a detrimental effect for us.

Section 2: Payment
Your first payment is 50% of the total amount, which you have to pay within 14 days of receiving the invoice. The outstanding amount you will pay before four weeks upon arrival. In the event that a reservation takes place within six weeks of the (rental) arrival date, you are required to pay the indebted amount directly to the Rabobank, Account no:31.00.45.037 (IBAN:NL43RABO0310045037 and SWIFTadres: RABONL2U), Reference: De Groote Vliet in Wervershoof. Your reservation becomes final once payment is received. When you will book within two weeks before arrival, you will have to pay the total amount cash. (!) You will receive the keys to your bungalow or chalet from reception once the total rental price and cash deposit (!) has been paid. We ask no booking costs, but if you cancel before you make a first payment, we will charge you € 25,00 administration costs.

Section 3: What is included in the rental charge
The rental charge of a bungalow or chalet includes:

  • The use of gas, water, heating and electricity.
  • The use of a colour cable television.
  • A.T.
  • Wifi (internet)

The rental charge does not include:

  • Final cleaning (compulsory)
  • Bedlinnen (compulsory)
  • Tourist tax
  • Light activities such as washing up, emptying rubbish bins and placing the rubbish bags in the relevant containers.
  • Optional towel package, high chair, Childers bed and pets.

Section 4: Arrival and departure times
The keys to your bungalow or chalet can be collected from the office from 15.00 hrs. If you are unable to arrive between 15.00 and 17.00 hrs, please contact our office. In order to allow time for cleaning, you are required to vacate your bungalow or chalet by 10.00 hrs on the day of departure. We will check the bungalow or chalet on the day of arrival and you will receive your deposit back.

Section 5: Deposit
Guests are required to use the bungalows, chalets and other facilities within the park with care and for the agreed purpose. Accordingly, upon arrival, we require a deposit of € 150,00 for a bungalow. This deposit will be refunded to you after deducting any charges for damage and unpaid costs. When you leave on a day or time, when we cannot check the bungalow or chalet, we will transfer the deposit within one week.

Section 6: Liability
The key person mentioned in the rental confirmation is responsible for the orderly running of (in and around) the houses or caravans. Any breakages/losses or damage to the accommodation’s inventory need to be settled directly by the key person. Deviations to this rule can only apply when the key person can clearly show that the damage in question was not their fault and cannot be blamed on their negligence or was not caused by one of the members of their group. Unless this is (intentionally) the fault of the (employees of) ‘Groote Vliet’, this relates to:

  1. Loss, theft, damage or accidents, caused to people and/or goods during or as a result of a stay in the park;
  2. Destroying or making technical equipment in the park out of order.

Furthermore, we reserve the right to make explicit changes to the design and opening times of the park. In addition, necessary maintenance work can be carried out to the accommodation or other facilities during your stay without the right to compensation. This will only occur in order to ensure the optimal functioning of the park.

Section 7: Cancellation
If you wish to cancel your reservation more than four weeks before your intended arrival, then you will lose your first payment. If you cancel within four weeks of your arrival, then you will be liable for the full bookings amount. Cancellations prior to arrival (of the rental period) need to be confirmed in writing to the park. When you have transferred the whole amount, we will consider this as a first payment.

Section 8: Park rules
You and your group are required to adhere to the set park rules. The park rules, which apply to all rental agreements, can be found in the information pack provided in every bungalow or chalet.

Section 9: Complaints
We will do our best to ensure that your stay is as pleasant as possible. However, despite our endeavours it may be possible that you have a complaint. In order to be able to solve this as quickly as possible, we would ask you to make the office aware of this.

Section 10: General proviso
All the prices in our brochure may be subject to change.   We cannot be held responsible for any errors or omissions. This supersedes all previous publications.